From Clinician to Educator: A Natural Progression

For those of us in the Hair and Beauty industry, our passion for making people look and feel amazing is what drives us. We spend our careers (and a great deal of money) continuously learning and attending professional development courses to ensure our clients get the very best we can offer! Our goal is to bring the latest techniques and newest innovations and equipment to your service time. We also educate our clients on how to maintain their skin and hair at home, what routines they would benefit from and what products are best suited to them and their individual needs.

Many of us also enjoy sharing our knowledge, skills and passion with those new to the industry. Taking an apprentice/trainee/new team member under your wing, teaching them and watching them grow and become successful is EXTREMELY gratifying! However, after working in the industry for many years, we see many ‘bad habits’ and ‘shortcuts’ being utilized which often takes away from what is important; 5* customer service. That is what leads many of us to become educators in adult education. What better way to affect change and growth in our industry than to start at the ground level. People often say ‘those who can’t, teach’. Actually, the total opposite is true! Only those who have seen success in the industry and experienced the good and the bad are in a position to teach. We need to be able to bring that ‘real-life’ knowledge to the classroom. Being able to strip down and take your skills back-to-basics in order to teach them step-by-step to fresh faces, is a feat in itself. While education is not for the faint-of-heart, it is definitely a natural progression for many of us. To see the ‘a-ha’ moment in a student’s eyes makes everything worth it!

One of our Clinical Esthetics Instructors at our Calgary Campus, Biljana, shares the path she followed to becoming an educator.

The journey that brings me to today has been exciting and full of life-teaching moments. Much like many young adults, I was overwhelmed by having to pick my career path but my parents went through too many sacrifices to just let me be a “bum” as they lovingly reminded me. I did a bit of everything; let’s call it ‘Open Studies’ (wink). Eventually, as is often the case, my parents grew tired of paying my tuition while I jump from one field to the next and I was cut off. Not something I was happy with but in hindsight, tough love was exactly what I needed. As I was immersing myself in self-pity, a good friend suggested we have a spa day. ‘Huh’? I had no idea what that meant. “You will love it!” she proclaimed proudly. As someone who does this “spa day” thing regularly, she was excited to get started.

As I walked through the doors of the warmest and most pleasant place I could imagine, we were greeted and ushered to our respective rooms to change into the provided robes. The treatment began with pedicures, followed by our manicures and honestly, I didn’t think life could be any sweeter. As my fire engine red polish was drying, another therapist came over and instructed me to follow her for my facial. *Gulp*. Someone will be touching my face? I was unsure but the very moment she took my hand in hers, I calmed down and was assured I would love the treatment. I did. Looking back on it, I don’t remember a thing about the procedure or even her name but what stood out was how she made me feel. I carried that feeling throughout my career and it is the reason I am at this precise moment in my life.

I enrolled to St. Clair College in Ontario in 2004.

Two years later I was employed full-time by my co-op college placement. The spa was a full service spa where I put my training to good use. They had amazing technology, laser equipment and advanced treatments that many others could only dream about. I dove in whole­heartedly and 13 years later I am still continually developing.

Over the last decade, I began to realize I enjoy teaching others about my passion. Whether it’s a client, a new employee or consulting with other businesses, the gut reaction always remains, I love to spread awareness and correct misconceptions. I enjoy the relationships built and the ability to soak up something new each time I work with colleagues or students.

At some point about 3 years ago, I concluded that as knowledgeable and passionate as I was, teaching what I excel at was a whole other ball game. My research led me to Mount Royal University and with their help I became a Certified Adult Educator.

For me, choosing a teaching facility was easy. Delmar was and still is the only acceptable teaching institution to work at. This college has the same passion for education that I see in myself and almost two years later, I can say I was not wrong. I am home.

Regardless of the field you are in, professional development is, at its core, the best way to meet and exceed your career goals. If there is a free workshop, take it! If your employer says, “There is this last minute training available…” , you respond with “What time do I need to be there?”. Take initiative, come to work on time and be prepared to exceed what is expected of you. If there is one thing I can take away from my very first spa day, it is no matter how amazing I felt, my provider did not educate me on products I needed for my skin and I feel she failed me as a therapist.

Lastly, don’t go to work with a selfish mindset. The only way for you to be successful is if you treat your work environment the same as you would your own business. Your employer depends on you to do well. If your workplace isn’t doing well, neither will you.

Please check out Biljana’s website for great information on skin treatments and products!

The great thing about being in the hair and beauty industry is that there are many different paths you can follow! In addition, if you are looking to travel, the skills you learn will follow you! Is it time for you to pursue your passion? If so, join the family and let us guide you on your path!

Delmar Admissions:

Calgary Hairstyling/Barbering: Alison at or call 403-264-8055

Calgary Esthetics:

Julie at or call 403-255-6644

Red Deer Campus:

Azra at or call 403-347-2018

Tara Byrne

Social Media Coordinator


THE FOUNTAIN OF YOUTH! Are you searching for it? Many people are searching for non-surgical ways to slow down the aging process. While there are a number of anti-aging retail products on the market, many people are looking for more immediate results.

Clinical Esthetics offers many non-invasive treatments to help improve the skin’s elasticity, reduce wrinkles, refine the skin’s surface, reduce the look of scars and to help treat acne to name but a few.

Microdermabrasion, Dermaplaning, Micro-needling, laser treatments, chemical peels and light therapies are used to treat many different skin conditions. All of these services are offered at Delmar Wellness Centre in Calgary and at our new Spa location in Red Deer!

photos courtesy of. @agetimeless


An exfoliation treatment that uses tiny granules to buff away the surface layer of the skin.✔️Improves the skin’s texture✔️Reduces fine lines and wrinkles✔️Removes skin congestion✔️Great for most skin types✔️Can be done on most areas of the body


Uses very fine, small needles to superficially puncture the skin inducing the generation of collagen. A numbing agent is used prior to beginning the service. Minimal downtime.✔️Promotes collagen production ✔️Improves skin texture and tone ✔️Minimizes fine lines and wrinkles✔️Improves the appearance of scars and stretch marks✔️Helps reduce hyperpigmentation


A manual exfoliation treatment that removes vellus hair and the top layer of dead skin cells.✔️Increases cellular turnover✔️Helps skincare products penetrate deeper✔️helps reduce hyperpigmentation ✔️The skin feels silky smooth

After a thorough analysis and consultation, your clinical esthetician will determine which service is best suited to your needs.

Current Delmar student Dariana gave us her insights into the industry and why she has chosen to take the ‘Journey into Clinical Esthetics’.

What is your background and what prompted your decision to pursue Clinical Esthetics?

I came from Venezuela to Canada a year and a half ago to pursue a better quality of life. I studied Accounting for 4 years and I worked in the field for 7 years. I am so passionate about beauty from inside – out and I decided to achieve my dreams when I came to Calgary. I took the Clinical Esthetics program at Delmar College to develop my skills and meet the necessary standards to stand out in the industry.

In your opinion, what do you see as the future trend in the Esthetics Industry?

I do believe in the success and growth of the Esthetics industry. I see a brilliant future with high demand from young and older people. There are new products in the market every day, such as cruelty free, artisanal or organic products that reach the expectations of almost everybody who wants to take care of their skin. Also, providing a treatment from a professional Clinical Esthetician can give to the clients a personalized care, in order to help them with many discouraging skin conditions, such as aging.

Why do you think there has been an increase in the number of people choosing to pursue Clinical Esthetics?

 I think the number of people pursuing Clinical Esthetics is been increasing due to the success and effectiveness of medical beauty treatments. Both women and men are seeking treatments to help them look younger with non-surgical cosmetic procedures.


Describe your experience at Delmar, the program and quality of instruction.

My experience at Delmar was great! I learned a lot from my instructor and also from my classmates. Studying at Delmar College has helped me develop the confidence I need to start in the beauty industry. In my opinion, Delmar has the best Clinical Esthetics program in town! It includes trending treatments in the market as well as new technology machines. The instructors have so much experience in the field and they share that knowledge with you.

Once you have completed your program, what is your goal?

Once I complete the program my goal is to take an entrepreneurial route. The knowledge and skills that I attained during this program apply to the work I will build in the following months. Furthermore, I plan to learn more about beauty and cosmetic tattoo after finishing this program because it is not the end of my learning. I want to stay up to date in my field and be the best.

What opportunities are available to those who take Clinical Esthetics?

There are infinite opportunities for those who choose Clinical Esthetics as a career. There are a lot of spas, salons and surgeons’ offices in and out of the city who are consistently hiring clinical estheticians. I think everything will depend on the vision, effort and passion that students have for their profession. Also, Delmar College’s students have a high reputation in the field as the school is well known for the quality of their instructors.

What is your favourite service to receive and why?

My favorite service to receive is Microneedling because I know how effective it is and how it works on the face. I also love microneedling because my skin reacts great after getting the treatment done. It provides deep hydration to the face and gives a bright and glowing texture to the skin.

What is your favourite service to perform and why?

My favorite service to perform is Chemical Peeling because after choosing the right peel and the right products the results are amazing. Performing a chemical peel can give totally transform the face.

Do you have a favourite product line or products you prefer to use and why?

I like using Skinceuticals products. They have variety of products for all skin types and conditions. Their serum is amazing and it works perfect on sensitive skin like mine. After using Skinceuticals serum and moisturizer, my face feels much more hydrated with a great texture.

Dariana graduates from her program April 17th and we look forward to hearing about her success as she embarks on her new journey! Follow Dariana on Instagram

For more information about our Clinical Esthetics program, contact our Admissions:

Calgary Campus: Julie at or 403-255-6644

Red Deer Campus: Azra at or 403-347-2018

To book appointments in our spas, call the numbers above to book an appointment! We look forward to seeing you!

Please follow us on:

Instagram: delmar_college AND delmar_college_rd

Facebook: Delmar College of Hair Design and Esthetics (Calgary Campus) AND Delmar College of Hair & Esthetics Red Deer

Tara Byrne

Social Media Coordinator


The Nail industry is HUGE! There are so many nail bars out there, it is hard to choose where to go! Nail fads seem to come and go quickly but the classics never die! It seems WHATEVER your fancy, a great Nail Tech can design ANYTHING you want! I can honestly say that some of the fads I have seen, I find EXTREMELY BIZARRE!!! However, I will admit that it takes talent and artistry to produce those looks!

Delmar prides ourself on the fact that we ensure our students learn all aspects of nails and nail design/enhancement.

We also focus heavily on INFECTION PREVENTION CONTROL. Unfortunately, the improper use of tools and poor sanitation is rampant in the nail industry. It is important that clients do their due diligence. Check out the nail bars and ask questions before getting services done. Be sure they are using single-use (disposable) tools where possible and sterilizing multi-use tools.

Pedicure bowls should have disposable liners to avoid contamination. Cross-contamination happens quickly but the ramifications can last a long time!

Be sure they are following ALL health and safety procedures! Healthy nails are beautiful nails!

@razzledazzlenailz @petalrainnails @magicinthespa @charmed_nails

I asked Delmar Nail Technician Instructor Nikki to share her experiences from entering the industry to teaching and what advice she has for those looking for a Nail Tech.

I grew up like many girls with the love of nails. I obtained my Nail Technician Certification in 2006 and have been expanding my knowledge through continuous education, nail workshops and high fashion nail art classes.

Having owned and worked at some of the top salons in Calgary, it’s safe to say I know my nails.  I am very passionate for my craft and put care into my ultimate goal of helping women feel good, whether it’s with a nail service or teaching. I believe that every woman deserves to have some glam in their lives and every woman deserves to feel good every single day.

The key to my success is always keeping up with the latest nail trends and trying it out on myself before offering it to my clients. As a result, my clients get exclusive nail art designs that I personally love. I specialize in hand-painted nail art and enjoy being able to express my creative passion through my designs.

Being in the industry for numerous years, I always had a desire to teach! However, I wasn’t able to pursue this dream until after I gave birth to my daughter 4 years ago.

Being a teacher at Delmar has been amazing – from the staff to the students, it’s a great place to work. Teaching definitely has its challenges but it is very rewarding when my students walk out of the classroom having learned something new.

A few nail trends that I’ve seen on Instagram are:

◦ Jelly nails: mixing texture, colours, prints and shades together all in a nail set.

◦ Barely-touched nail design, such as nude colour nail polish with simple nail art (think minimalism).

◦ A touch of sparkle on top of nude nails and glitter dusted on to create a gradient design.

Some fads I’m not crazy about are Bubble nails and Shovel/Flared nails.

Spring is just around the corner! As many of us are transitioning into lighter clothes and spring shoes, it also means lighter and brighter nail colours. From pastels to bold and bright colors! It’s always a great idea to change it up and create fun and exciting nail designs to match your client’s mood and the changing seasons!

Personally my all-time favorite designs I like to do on myself are floral 3D acrylic l design with swarvroski crystals!

When looking for a Nail Tech, here are some tips:

• Communication is important – there’s more to having a good service than just picking out a nail polish color. If you can’t understand each other’s communication preferences, chances are you won’t be happy with your service.

• Pay attention to the cleanliness of the place – don’t be afraid to ask how they disinfect their tools.

• Check whether their tools have been disinfected before use. There are many single use items such as nail files and anything that is porous (orangewood sticks, pumice stones, or buffers) that can harbour and breed bacteria. These should always be new.

• Metal tools such as cuticle pushers and cuticle nippers can be reused after being disinfected.

• A good sign is if the nail tech is wearing gloves. Gloves can reduce the transfer of bacteria to a client.

• Also check if the bathroom is clean – if the bathroom is not as clean as you like your bathroom to be at home, take that as a sign.

• Social media – check if your nail tech or nail salon has any type of social media page that represents their work/establishment. Read any reviews or check pictures of their work – look for good polish application, and no paint stains on the cuticle.

• Above and beyond all, just make sure it’s someone you feel comfortable with so it’s a comfortable and pleasant experience every visit.

Check out Nikki’s Instagram page @nikkiroxnails to see her AMAZING work!

Call 403-255-6644 to book an appointment in our Spa. To find out more about our Nail Technician Program, contact Julie at or call 403-255-6644.

Stay on top of the action; please follow us on Facebook and Instagram (delmar_college) and be sure to SHARE our pages!

Tara Byrne

Social Media Coordinator